Responsible Gaming at tt99
We believe gaming should always be fun, fair, and within your control. Discover the tools and guidelines tt99 provides to help you play responsibly.
21+ only. tt99 is strictly for adults aged 21 and above. We are committed to preventing underage gambling across Bangladesh.
Our Commitment to Responsible Gaming
At tt99, responsible gaming is not just a policy — it is a core value. We are dedicated to providing a safe, transparent, and enjoyable betting environment for all players across Bangladesh, from Dhaka to Chittagong, Sylhet, Khulna, and beyond. We understand that while most players enjoy gambling as a form of entertainment, for a small number of individuals it can lead to negative consequences if not properly managed.
Our responsible gaming programme is built on five pillars: player education, practical self-management tools, strict age verification, proactive support, and ongoing staff training. Every tool on this page is available to tt99 members free of charge, with no questions asked. You are always in control of how you engage with our platform.
We strongly encourage all players to gamble only with money they can afford to lose, to set personal limits before they start, and to take regular breaks. Gambling should never be used as a way to recover financial losses or as a primary source of income. If you feel that gambling is affecting your daily life, work, or relationships, please reach out to our support team immediately.
Player Protection Features
Temporarily or permanently block access to your tt99 account to help manage compulsive gambling urges.
Take a short break from betting — choose a 24-hour, 7-day, or 30-day pause with a single request to our support team.
Set daily, weekly, or monthly deposit caps to ensure you never bet more than you have planned. Limits take effect immediately.
tt99 conducts mandatory KYC checks to prevent underage gambling and protect every player's identity and funds.
Receive periodic in-session reminders showing how long you have been playing and how much you have wagered in that session.
Our dedicated responsible gaming team is available around the clock to answer questions or activate any protective measure on your behalf.
Self-Management Tools in Detail
All of the following tools can be activated by contacting tt99 support at any time. There is no waiting period to activate a limit or exclusion — they apply to your account immediately.
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Self-Exclusion Programme You can request a self-exclusion for a minimum of 6 months up to a permanent ban. During exclusion, you will not be able to log in, deposit, or place bets. Our system will also block promotional emails and SMS. To re-register after a temporary exclusion you must contact support and provide proof of identity.
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Time-Out Feature A time-out gives you a short cooling-off break of 24 hours, 7 days, or 30 days. Your account is suspended for the chosen duration and cannot be unlocked early. This is ideal if you feel you need a brief pause but do not wish to self-exclude entirely.
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Deposit Limit Controls Set a maximum amount you can deposit over a chosen period — daily (e.g., ৳1,000), weekly (e.g., ৳5,000), or monthly (e.g., ৳15,000). Reducing your limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it applies.
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Session Time Reminders Request automatic reminders that notify you after 30, 60, or 90 minutes of continuous play. These pop-up alerts show your total session duration and net wagering so you can decide whether to continue or take a break.
Recognising Problem Gambling
Problem gambling can affect anyone regardless of age, background, or income level. It often develops gradually, and early recognition is the most effective way to prevent serious harm. The following warning signs may indicate that gambling has moved beyond entertainment and become a concern.
Warning signs include: spending more money or time on gambling than intended; chasing losses by placing larger bets; neglecting work, family, or daily responsibilities because of gambling; borrowing money or selling assets to fund gambling; feeling anxious, irritable, or depressed when not gambling; lying to friends or family about gambling activity; and using gambling as a way to escape stress or emotional difficulties.
If you recognise two or more of these signs in yourself or someone you care about, we strongly recommend using tt99's self-exclusion or time-out tools, and seeking support from a qualified professional or counselling service in Bangladesh. Remember: acknowledging the issue is the first and most important step.
Frequently Asked Questions
Need Help? Contact Our Support Team
If you are struggling with gambling-related issues or simply want to activate a responsible gaming tool, our support team is available 24 hours a day, 7 days a week. We treat all enquiries with complete confidentiality and without judgment.
Email Support
Send us a message at any time and we will respond as quickly as possible:
[email protected]Ready to Play Responsibly?
Return to tt99 and enjoy cricket betting, live casino, and slots — all within your personal limits and at your own pace.